If you are an Ohio EBT cardholder, it can be confusing to find out when you will be receiving your monthly SNAP EBT payments. In this post, we will provide you with the Ohio EBT Deposit Schedule for 2023 so know exactly when you will receive your monthly benefits deposit.

If you are looking for the payment schedule for Ohio extra food stamps under Emergency Allotment, click here. "Ohio EBT Deposit Schedule"

The Ohio Department of Job and Family Services (JFS) is responsible for administering the SNAP EBT card program.

In Ohio, the EBT card is used to distribute food assistance benefits to those eligible. 

The Ohio EBT card is also referred to as the Ohio Direction Card. 

Table of Contents:

  • Ohio EBT Deposit Schedule
  • What to do if you do not receive your EBT Benefits
  • How to Check Ohio EBT Card Balance
  • Ohio EBT Customer Service

To find out when you will receive your monthly Ohio EBT benefits payment, keep reading below.

Ohio EBT Deposit Schedule for 2023

In the state of Ohio, the JFS distributes SNAP benefits to those who qualify.

In addition, there is no single date on which all SNAP benefits are issued.

Instead, Food Stamps Benefits are deposited on EBT Cards from the second of the month to the twentieth of the month. 

When your food stamps benefit is deposited on your EBT Card depends on the last digit of your case number.

Any remaining balance on your EBT card is added to the next month’s balance.

Here is the schedule of payment based on the last digit of your case number:

If your Case Number ends in: EBT Benefits are available on the:
0 2nd of the month
1 4th of the month
2 6th of the month
3 8th of the month
4 10th of the month
5 12th of the month
6 14th of the month
7 16th of the month
8 18th of the month
9 20th of the month

Once your benefits are deposited into your account, you can begin using them with your SNAP EBT card to purchase eligible food items.

If you need help finding your Ohio SNAP Case Number, please contact your local JFS Food Stamps office.

To find a JFS office near you, click here.

What to do if you do not receive your EBT Benefits?

If you did not receive your EBT benefits for the month, it could be due to several reasons, including:

  • You did not Recertify your SNAP benefits
  • You no longer meet the eligibility requirements
  • Failure to comply with employment requirements
  • Missed an appointment with the JFS
  • Did not respond to a letter from the JFS asking for information
  • You committed food stamps fraud

For further information regarding the status of your benefits, please contact your local JFS Food Stamps office.

You can locate the address and telephone number for your county JFS office here.

You can Appeal the Decision to Cutoff your Benefits

If you disagree with a decision by the county JFS office to cut off your SNAP benefits, you can appeal and ask for a hearing in writing or by phone.

it’s best to also appeal in writing.

How to Ask for a Hearing

To ask for a hearing, call or write your local agency or write to:

Ohio Department of Job and Family Services
Bureau of State Hearings
PO Box 182825
Columbus, Ohio 43218-2825.

If you receive a notice denying, reducing, or stopping your assistance or services, you will receive a state hearing request form.

Fill out the request form and mail it to State Hearings.

Alternatively, you may also fax your hearing request to State Hearings at (614) 728-9574.

The JFS must receive your hearing request within 90 days of the mailing date of the notice of action.

However, if you receive food assistance, you may request a hearing on the amount of your food assistance at any time during your certification period.

If someone else makes a written request for you, it must include a written statement, signed by you, telling us that the person is your representative.

Only you can make a request by telephone.

Ohio EBT Card Balance Check

Here’s how to check the balance on your Ohio EBT Card.

Option 1 – Check your Last Receipt

The first option for checking your Ohio EBT Card balance is to check your last receipt.

This is the easiest and quickest way to locate the current balance on your Ohio EBT Card.

Once you locate your last receipt, the card balance will be listed at the bottom of your grocery store receipt or the ATM receipt if you also get cash benefits.

Every time you shop with your Ohio EBT card, the POS machine prints a receipt stating the date, merchant’s name and location, transaction type, transaction
amount, and remaining account balance.

See an example of the receipt below.

You should get in the habit of keeping your most current EBT receipt, that way, you always have a quick way to check your balance before you shop.

"Ohio EBT Balance Receipt"

Option 2 – Login to the Ohio Connect EBT Account

The second option for checking your Ohio Direction Card balance is online through the Connect EBT website.

To log in, visit the Connect EBT website here, then enter your User ID and Password. Once logged in, you’ll be able to view your current balance and transaction history. If you do not have a Connect EBT account, you can create a User Account here.

"Ohio Direct Card Balance"

Option 3 – Check Ohio EBT Balance by Phone

Lastly, you can check your Ohio EBT Card balance by phone.

Call the EBT Customer Service number (1-866-386-3071) on the back of your card.

The Customer Service Hotline is available 24 hours a day, 7 days a week.

After you call, enter your sixteen (16) digit EBT card number and you will hear your current SNAP or TANF account balance(s).

Ohio EBT Phone Number

Here’s the number to call if you are trying to reach Ohio EBT Customer Service:

You can call 24 hours a day/ 7 days a week

When you call, you will need the following information:

  • The 16-digit number from the front of your Ohio EBT card
  • Your Social Security number
  • Date of birth

You can call the EBT Customer Service Phone Number if:

  • Your card is lost or stolen.
  • Your card does not work.
  • You want to change your PIN because you forgot it
  • Your card is being used by someone else without your
  • You want to find out how much you have left in your account.
  • You have been charged for a purchase but you didn’t get the food or
    if you were charged too much for what you bought.
  • You have other questions or problems.

See how you can get 50% off Amazon Prime with EBT.

Does Costco Accept EBT Online?

You can use your EBT card at Costco stores, but you cannot use it to pay for Costco online orders.

However, you can use your Ohio EBT Card online on Amazon to purchase groceries.

Additionally, the following grocery stores also take Ohio SNAP EBT online, including Summer P-EBT:

  • ALDI
  • BJs Wholesale Club
  • Buehler’s Fresh Foods
  • Dave’s Supermarket, Inc. DBA Dave’s Supermarket
  • Earth Fare
  • Giant Eagle
  • Jerky Pro
  • Just Dash It
  • Kroger
  • Lucky’s
  • Meijer
  • Sam’s Club Scan and Go
  • Seaway Marketplace
  • Target
  • Walmart
  • Whole Foods

See our post on how to use Ohio Direction EBT at Trader Joe’s.

Ohio EBT Deposit Schedule Summary

Here’s the bottom line:

For Ohio SNAP EBT recipients, when your benefit is deposited on your EBT Card depends on the last digit of your case number.

If you did not receive your EBT benefits for the month, it could be due to several reasons.

The best course of action is to contact your local JFS office for more information about why you did not get your benefits.


We hope this post on the 2023 Ohio Food Stamps Increase was helpful.

If you have further questions about Ohio SNAP or Ohio EBT Card, please let us know in the comments section below.

Be sure to check out our other articles about Ohio SNAP and Ohio EBT, including:

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