How to Check Ohio EBT Balance"

If you receive Ohio SNAP or TANF benefits and have an EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Ohio EBT Balance and log in to your account.

The Ohio Department of Job and Family Services is responsible for administering the SNAP and TANF

The SNAP/Food Stamps program is to help low-income households buy the food they need for good health.

Ohio Works First (OWF) is the financial assistance portion of the state’s Temporary Assistance to Needy Families (TANF) program, which provides cash benefits to needy families for up to 36 months.

If you are approved for Ohio SNAP or TANF, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) or Ohio Direction Card.

For instructions on how to check the balance on your Ohio EBT Card, keep reading below. 

This post on Ohio EBT Balance will cover:

  • What is Ohio EBT Card
  • How to Check Ohio EBT Balance
  • Ohio EBT Phone Number
  • Ohio EBT FAQs

"Ohio EBT Balance"

What is the Ohio EBT Card?

"Ohio EBT Card"

The Ohio EBT Card also called the Ohio Direction Card is used to administer your monthly Ohio Food Stamps and TANF benefits.

If you are approved for food stamps or TANF in Ohio, your monthly benefits will be deposited each month on an Ohio Direction Card, which works like a debit card.

For a schedule of when Ohio EBT benefits are deposited, see the FAQs below.

How to Check Ohio EBT Balance

Here’s how to check the balance on your Ohio EBT Card.

Option 1 – Check your Last Receipt

The first option for checking your Ohio EBT Card balance is to check your last receipt.

This is the easiest and quickest way to locate the current balance on your Ohio EBT Card.

Once you locate your last receipt, the card balance will be listed at the bottom of your grocery store receipt or the ATM receipt if you also get cash benefits.

Every time you shop with your Ohio EBT card, the POS machine prints a receipt stating the date, merchant’s name and location, transaction type, transaction
amount, and remaining account balance.

See an example of the receipt below.

You should get in the habit of keeping your most current EBT receipt, that way, you always have a quick way to check your balance before you shop.

"Ohio EBT Balance Receipt"

Option 2 – Login to the Ohio Connect EBT Account

The second option for checking your Ohio Direction Card balance is online through the Connect EBT website.

To log in, visit the Connect EBT website here, then enter your User ID and Password. Once logged in, you’ll be able to view your current balance and transaction history. If you do not have a Connect EBT account, you can create a User Account here.

"Ohio Direct Card Balance"

Option 3 – Check Ohio EBT Balance by Phone

Lastly, you can check your Ohio EBT Card balance is by phone.

Call the EBT Customer Service number (1-866-386-3071) on the back of your card.

The Customer Service Hotline is available 24 hours a day, 7 days a week.

After you call, enter your sixteen (16) digit EBT card number and you will hear your current SNAP or TANF account balance(s).

Ohio EBT Phone Number

Here’s the number to call if you are trying to reach Ohio EBT Customer Service:

1-866-386-3071
You can call 24 hours a day/ 7 days a week

When you call, you will need the following information:

  • The 16-digit number from the front of your Ohio EBT card
  • Your Social Security number
  • Date of birth

You can call the EBT Customer Service Phone Number if:

  • Your card is lost or stolen.
  • Your card does not work.
  • You want to change your PIN because you forgot it
  • Your card is being used by someone else without your
    approval.
  • You want to find out how much you have left in your account.
  • You have been charged for a purchase but you didn’t get the food or
    if you were charged too much for what you bought.
  • You have other questions or problems.

Ohio EBT Frequently Asked Questions (FAQs)

Here are the most commonly asked questions about the Ohio EBT Card:

When will I receive my Ohio EBT benefits?

In Ohio, food Stamps Benefits are deposited on EBT Cards between the 2nd of the both and the 20th of the month.

When your food stamps benefit is deposited on your EBT Card depends on the last digit of your case number.

Here is the schedule of payment based on the last digit of your case number:

If your Case Number ends in EBT Benefits are available on the
0 2nd of the month
1 4th of the month
2 6th of the month
3 8th of the month
4 10th of the month
5 12th of the month
6 14th of the month
7 16th of the month
8 18th of the month
9 20th of the month

How do I replace a Lost or Stolen Ohio Direction Card?

If your Ohio EBT card is lost or stolen, the first thing you want to do is contact Ohio EBT card customer service to report the issue.

Upon contacting customer service, they will deactivate your EBT card. This means that you will no longer have access to your benefits until your replacement card arrives.

To contact Ohio EBT Card Customer Service use the contact information below.

Ohio EBT Card Customer Service Phone Number

1-866-386-3071
You can call 24 hours a day/ 7 days a week

What Grocery Stores Accept Ohio SNAP For Delivery?

If you are a SNAP EBT Cardholder in Ohio, you can shop online with your EBT Card for grocery delivery and pick-up at Walmart, Amazon, and other grocery stores through Instacart.

Here’s the full list of participating grocery stores:

  • ALDI
  • Amazon
  • BJs Wholesale Club
  • Dave’s Supermarket
  • Earth Fare
  • Giant Eagle
  • Lucky’s
  • Meijer
  • Sam’s Club Scan and Go
  • Walmart

Are there P-EBT Benefits for the school year 2021-22?

If your child is eligible for free or reduced-price school meals, your child should receive P-EBT funds for meals missed during the school year 2021-22 in the following circumstances:

  • Your child is in quarantine for at least a 5-day consecutive period due to illness from or exposure to COVID-19, OR
  • Your child’s school is closed for at least 5 consecutive days due to COVID-19-related circumstances, OR.
  • The child’s school is operating remotely or on an altered or reduced schedule.

How Much will by Child receive in P-EBT Benefits for the 2021-2022 School Year

Eligible students will receive $7.10 per day for every day a school meal was missed due to building closure, hybrid schedule, or COVID-19 quarantine.

The issuance amounts may change month to month depending on the meals missed by each child, each month.

The P-EBT Funds will be provided for each eligible child in the household.

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